Help / Billing

Resolutions, credits, overage and rollover

A resolution is one identified visitor delivered, once per 30-day window regardless of repeat visits. Company-level matches are free on every plan. Paid plans continue past the allowance at the overage price on the plan ($0.08–$0.15 per resolution) and the overage is added to the next invoice. Unused paid credits roll over for 90 days. You get an email at 80% and 100% of the allowance.